The shop has clear business and contact information, a return policy, and offers safe payment methods. It also has a physical address listed. The seller is registered outside the EU, which makes consumer protection harder to enforce. There are no online reviews available to verify the shop's reputation.
Results
- Threat reputationThe address is not listed as known malicious in the threat feeds we check.Not found
The address is not listed as known malicious in the threat feeds we check. That is not a guarantee the shop is safe — only that it is not already blacklisted.
- Website ageWe could not find when the domain was registered.Not found
We could not find when the domain was registered. Without that, it is harder to judge how established the shop is.
- Online reviewsWe did not find enough independent reviews to assess the shop.Not found
We did not find enough independent reviews to assess the shop. That leaves you with less to go on before you buy.
- Satisfaction
- Unknown
- e-labelWe did not find an e-mærket certificate.Not found
We did not find an e-mærket certificate. For shops outside Denmark that is often expected and does not automatically count against them.
- Certificate status
- Not found
- Certificate URL
- https://certifikat.emaerket.dk/eu.fiido.com
- Business informationThe shop lists business details such as a name, address or CVR.In order
The shop lists business details such as a name, address or CVR. That makes it possible to identify who you are buying from.
- Company name
- Letu Bicycle Co., Limited
- Address
- Room 02, G/F, The Cloud, 111 Tung Chau Street, Tai Kok Tsui, KL, 999077, Hongkong, CN
- Phone
- +852-56216918
- service@fiido.com
- Domain
- eu.fiido.com
- Return policy found
- Yes
- Origin
- China
- Dispatch country
- China
- Currency
- EUR
- Claimed country
- CN
- Registered country
- CN
- Payment safetyThe shop offers card or other protected payment methods.In order
The shop offers card or other protected payment methods. That typically gives you a better chance to dispute the charge if the goods never arrive.
- Payment methods
- Payment app
Overall assessment
Updated 25 Aug 2026
87/100
This shop looks trustworthy
Key findings
- Seller registered outside the EU — The seller is registered outside the EU.
- Business information found — We found business details on the website, such as a company name or registration number.
- Physical address found — The shop lists a physical address.
- Contact information found — The shop lists contact options such as email or phone.
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