The shop has clear business information, a registered company, and offers safe payment methods. The domain has been registered for over a year. The physical address could not be verified, and there is no return address provided. The shop is not e-mærket certified, and online reviews show mixed customer satisfaction.
Results
- Threat reputationThe address is not listed as known malicious in the threat feeds we check.Not found
The address is not listed as known malicious in the threat feeds we check. That is not a guarantee the shop is safe — only that it is not already blacklisted.
- Website ageThe domain has been registered for more than a year.In order
The domain has been registered for more than a year. Older domains are more often tied to established shops — scam sites are typically created, used briefly, then abandoned.
- Domain created
- 24 Feb 1996
- Age in days
- 11208
- Online reviewsIndependent reviews are mixed.Worth a look
Independent reviews are mixed. Some customers are happy, others are not — it is worth reading a few before you buy.
- Satisfaction
- Mixed
- e-labelWe did not find an e-mærket certificate.Not found
We did not find an e-mærket certificate. For shops outside Denmark that is often expected and does not automatically count against them.
- Certificate status
- Not found
- Certificate URL
- https://certifikat.emaerket.dk/shelly.com
- Business informationWe found some business details, but important information is missing.Worth a look
We found some business details, but important information is missing. The less that is disclosed, the harder it is to hold the shop accountable.
- Company name
- Shelly Europe Ltd
- VAT number
- BG202320104
- Country of establishment
- BG
- VAT registered in
- BG
- Address
- 51 Cherni vrah Blvd., building 3, floor 2-3, 1407, Sofia, Bulgaria
- Phone
- 2 957 1247
- office.bg@shelly.com
- Domain
- shelly.com
- Return policy found
- Yes
- Origin
- Bulgaria
- Dispatch country
- Bulgaria
- Currency
- EUR
- Claimed country
- Bulgaria
- Registered country
- BG
- Payment safetyThe shop offers card or other protected payment methods.In order
The shop offers card or other protected payment methods. That typically gives you a better chance to dispute the charge if the goods never arrive.
- Payment methods
- Payment app
Overall assessment
Updated 1 Nov 2026
83/100
This shop looks trustworthy
Key findings
- Physical address could not be verified — The address on the website could not be confirmed.
- Return address missing — We found no return address.
- Business information found — We found business details on the website, such as a company name or registration number.
- Company registration found — We found a company registration number, such as a CVR.
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