Business information and a physical address were found on the website. The domain has been registered for more than a year. The seller is registered outside the EU, making consumer protection harder to enforce. Online reviews indicate low customer satisfaction, and there is no return address provided.
Results
- Threat reputationThe address is not listed as known malicious in the threat feeds we check.Not found
The address is not listed as known malicious in the threat feeds we check. That is not a guarantee the shop is safe — only that it is not already blacklisted.
- Website ageThe domain has been registered for more than a year.In order
The domain has been registered for more than a year. Older domains are more often tied to established shops — scam sites are typically created, used briefly, then abandoned.
- Domain created
- 16 Dec 2017
- Age in days
- 3229
- Online reviewsIndependent reviews point to low satisfaction.Pay attention
Independent reviews point to low satisfaction. That can mean delays, poor goods or trouble getting help after you buy.
- Satisfaction
- Low
- e-labelWe did not find an e-mærket certificate.Not found
We did not find an e-mærket certificate. For shops outside Denmark that is often expected and does not automatically count against them.
- Certificate status
- Not found
- Certificate URL
- https://certifikat.emaerket.dk/x.ai
- Business informationWe found some business details, but important information is missing.Worth a look
We found some business details, but important information is missing. The less that is disclosed, the harder it is to hold the shop accountable.
- Company name
- SpaceXAI LLC
- Country of establishment
- US
- Address
- 800 W Cesar Chavez St, 78701, Austin, United States
- Phone
- (800) 952-5210
- support@x.ai
- Domain
- x.ai
- Return policy found
- Yes
- Currency
- USD
- Claimed country
- United States
- Registered country
- US
- Payment safetyWe could not reliably see which payment methods the shop offers.Not verified
We could not reliably see which payment methods the shop offers. Check that you can pay by card or a known payment app.
- Payment methods
- Unknown
Overall assessment
Last checked 19 days ago
38/100
Be careful with this shop
Key findings
- Seller registered outside the EU — The seller is registered outside the EU.
- Low online review satisfaction — Independent reviews suggest customers are mostly unhappy.
- Return address missing — We found no return address.
- Business information found — We found business details on the website, such as a company name or registration number.
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