Does Shopeye work everywhere?

Shopeye works on most online stores worldwide. It analyzes the store you're currently viewing, regardless of country or language. Some very new or heavily restricted sites may have limited data available.

Yes. Shopeye is free to install and use. No subscription or hidden fees.

How does the risk assessment work?

Shopeye combines verified signals into a 0–100 score when coverage is high enough. Missing data (no reviews, no e-mærket) is not treated as high risk—we show coverage and confidence instead. Critical conflicts with official registries can override the average. We explain what pulls the score down, what supports it, and what we could not verify.

Shopeye uses AI to summarize findings in plain language and answer questions about the store you're viewing. It works on the analysis data we collect—not on your personal browsing history.

Do you store browsing history?

No. Shopeye only analyzes the page you're currently viewing. We don't track your browsing across sites, build profiles, or sell your data.

Does it work on mobile?

Yes. Shopeye is available as a browser extension for Chrome and Safari, on desktop and mobile (iOS).

Shopeye vs Trustpilot: Reviews or a comprehensive webshop check?

Trustpilot is strongest when you want to read what other customers have experienced. Shopeye is a Danish browser extension that helps you investigate the webshop while you shop, and gathers multiple facts and risk signals in one place. They do not replace each other — they answer different questions before a purchase.

Check the webshop with Shopeye before you pay

In brief

Use Trustpilot when you want to read customer experiences.
Use Shopeye when you want multiple facts and risk signals about the webshop gathered in one place.
Use both when you want the broadest foundation for your decision.

Side by side

	Trustpilot	Shopeye
Primary purpose	Collect and display customer reviews	Gather information and risk signals about the webshop
Customer experiences	Yes — that is the core	Reviews are included in the assessment
Company and VAT	Not a systematic VAT check	Yes, when information can be found and matched
Address and return conditions	May appear in company profile or reviews, but not verified as terms of trade	Yes, when policy and return address can be found
Domain information	Not part of the main purpose	Yes — including domain age
Dropshipping indicators	Only indirectly via reviews	Yes, as signals in the analysis
Access	Website and app – requires no browser extension	Browser extension via App Store (iPhone/iPad)
What the result can/cannot say	Can show patterns in customer experiences — not necessarily who is behind it or what the return conditions are	Can provide a risk assessment from completed checks — not a guarantee of a good purchase
Best for	"What have other customers experienced?"	"What can I see about the webshop before I buy?"

What Trustpilot is strongest at

Trustpilot is a review platform where customers share experiences with companies. On a profile you typically see a TrustScore, number of reviews, and comments about delivery, service, and products.

According to Trustpilot's own explanation of TrustScore, the score is not a simple average: newer reviews carry more weight. Trustpilot is therefore particularly useful when the webshop is established and has many recent reviews. Then you get a better picture of how customers are experiencing the shop right now — without installing anything extra.

What Trustpilot is not designed for

Trustpilot is built for customer experiences — not for a full background check of the webshop as a trading place.

New and smaller webshops may have few or no reviews. Then the experience base is limited, without that meaning in itself that the webshop is unreliable.

A high TrustScore also does not necessarily tell you who is legally behind the shop, where goods are shipped from, where returns should go, whether return terms are clear, or whether the business model resembles dropshipping more than a traditional retailer.

Reviews can also be few, old, or influenced by collection campaigns. Trustpilot describes how reviews get on the platform; as a consumer you still need to read critically.

What Shopeye investigates

Shopeye investigates the webshop while you are on it and collects multiple signals in one assessment. According to What we check, this includes known digital threats, domain age, company information and CVR/VAT, e-mærket when it can be verified, return policy and return address, payment methods, independent reviews, and signs of problematic trading or dropshipping patterns.

Reviews are included as one signal among several — not as the final answer.

Shopeye's limitations

Shopeye provides a risk assessment, not a guarantee.
Information may be missing, outdated, or interpreted incorrectly.
A low risk result does not guarantee a good buying experience.
You should read the individual findings and make your own decision.
A check that could not be completed is not automatically negative — the assessment is just based on less information.

When should you use what?

Trustpilot is best for: "What have other customers experienced?"

Shopeye is best for: "What can I see about this webshop before I buy?"

Established webshop with many recent reviews: Start with Trustpilot. Use Shopeye if you also want to see company, returns, and other signals together.
New or unknown webshop with few reviews: Trustpilot is often not enough. Here a comprehensive check is more relevant.
You want to hear both from customers and see behind the webshop: Use both.

Conclusion

Trustpilot shows customer experiences. Shopeye collects more information and risk signals about the webshop. Neither replaces the other — and neither removes the need for your own assessment before you pay.

Check the webshop with Shopeye before you pay

Method, sources, and independence

Last checked: September 24, 2026.

The text is based on publicly available information from Trustpilot's help centre (including TrustScore and how reviews get on Trustpilot) as well as Shopeye's own pages and current product description (What we check, download).

Shopeye is not affiliated with, sponsored by, or endorsed by Trustpilot. The comparison is based on publicly available information from the services' official pages. Features may change.

Frequently asked questions

Can Shopeye and Trustpilot replace each other?
No. Trustpilot goes in depth with customer experiences, while Shopeye combines reviews with other information and risk signals about the webshop.

What if the webshop has almost no reviews?
Then Trustpilot is often not enough. A comprehensive check of the webshop can still help — with the limitations that missing data brings.

Is "low risk" in Shopeye a safe purchase?
No. It is an assessment of completed checks, not a guarantee.

Should I use both?
That can be relevant for unknown webshops, larger purchases, or when information points in different directions.