“Could not be verified” is not the same as “dangerous”

Some shops block automatic visits. Other times a public data source is temporarily down, or the necessary details are not on the page. In those situations Shopeye should not guess.

The result is shown as “could not be verified” or with limited coverage instead.

Three directions for a signal

Each signal in Shopeye has a direction:

• Positive: The finding supports a real and transparent shop.
• Warning: The finding shows a risk or a concrete red flag.
• Could not be verified: Shopeye did not find enough evidence or could not complete the check.

The third result matters. Missing knowledge must not automatically be counted as something negative.

Why can a check be missing?

Typical reasons are:

• the shop blocks the crawler
• a relevant subpage could not be loaded
• the company’s details are in a format the analysis cannot read
• there is no review profile
• a register or another external data source is temporarily unavailable
• the page is not a webshop, so shop checks are not relevant

Shopeye distinguishes as far as possible between “the information is not there” and “the check could not be completed”.

What does thinner coverage mean for the assessment?

The overall assessment is based on the signals that could actually be collected. When several checks are missing, confidence in the conclusion is lower.

That does not necessarily mean the shop gets a high risk assessment. It means you should be more careful about reading the result as a clear green light.

An example:

• Shopeye finds an old domain age and card payment.
• The company register does not respond.
• The review profile cannot be found.

The positive signals still apply, but the unanswered questions are visible so you can decide whether to check them yourself.

Severity and certainty are not the same

Shopeye also ranks signals by severity and by how certain the finding is. A critical and certain match on a known phishing list weighs more than a mild suspicion based on unclear contact details.

The worst and most certain findings are shown first. Critical findings can dominate the overall result.

What do you do with limited data?

1. Read which checks are missing — not only the overall assessment.
2. Check CVR, address, and return terms yourself.
3. See whether the issue may be a temporary block.
4. Use a protected payment method.
5. Wait or skip the purchase if the amount is large and the most important questions cannot be answered.

You can especially check company details, reviews, and return terms.

Why does Shopeye stop on pages that are not webshops?

CVR, return, and payment signals do not make sense on an ordinary blog or information page. If the page does not look like a webshop, Shopeye therefore skips most shop checks. A known malware or phishing match can still be shown.

In short

“Could not be verified” is honest uncertainty, not a hidden red warning. Look at both the findings and the coverage, and be extra careful if the most important details are missing.

Read all the signals Shopeye checks.